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Knowledge base
CRST IT Self Help (17)
Audio Visual (6)
Connecting your device to a docking station
Using Visualisers with VLC Player
Change display mode - Windows 11
View all 6
Cyber Security (3)
You are the Target
Email Safety Tips
Phishing
Emails (2)
Barracuda Quarantined Emails (Shared Mailboxes)
Barracuda Quarantined Emails
Login Issues (2)
Logging into a school Laptop
No internet / No logon server available
Office 365 (45)
[Android] Installing the Microsoft Authenticator App
[iOS] Installing the Microsoft Authenticator App
Accessing Emails with Office 365
View all 45
Other (4)
Change display mode - Windows 10
Educare Guide
Encrypting Memory sticks (Desktop Computers)
View all 4
Printing (6)
Adding printers to computers
How to Add printers to Laptops (Mobility Print)
How to open Papercut
View all 6
Renaissance Reading (2)
Resetting a Renaissance Reading Test for a Pupil
Adding Individual Pupils on Renaissance Place (Reading)
Senso (4)
Blocking websites
different views for each group.
Initiating a Senso Lockdown
View all 4
Wireless (3)
Connecting to Trust Wireless Using a Windows Device
Connecting to Trust Wireless using an IOS Device
Connecting to Trust Wireless with an Android Device
Edulink One (2)
Edulink - Staff Homework Guide
Edulink One quick Guide
Epraise (6)
Epraise for Staff quick guide
Adding Homework to other teachers classes
Seating Plans
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Arbor (2)
Arbor Booking System
Logging into the Parent Portal - Multiple Schools
Chromebooks (3)
Clear Browsing Data
Essential Chromebook Shortcuts
Uploading people to ParentPay
Sign In App (1)
Assigning Cards to Sign In App
Browsers (3)
Backup bookmarks and passwords from Google Chrome
Backup bookmarks and passwords from Microsoft Edge
Import bookmarks and passwords into Microsoft Edge
Pearson (1)
Pearson Revise - First time sign-in process
Agent Guides (26)
Support Guides for Agents
3CX (2)
Enabling Record BLF on Fanvil X4U and X210
Phones failing to re-provision or BLFs not updating
Civica (1)
Civica- 0 pins
Edulink One (1)
Edulink Sync
Exchange Online (7)
Mailbox search and item removal (Powershell, Exchange Online)
Bulk Import users into 365 Groups
Migrating Mailboxes From Tenant to Tenant
View all 7
Group Policy (2)
Adding Domain Computers to GPO Delegation to fix GPOs not applying to non "Authenticated Users" scopes.
OneDrive automatic sharepoint library sync
Intune (2)
Enrol IOS Devices in Intune
Local Admin Password Solution (LAPS) on Intune
Linux (2)
Enabling and configuring SSH securely
Certbot New Certificates and Renewal
MDM - Zuludesk - Abbeywood (1)
ZuluDesk (Abbeywood)
Office 365 (15)
365 Mail Import/Export, for migrating tenancies
Allow additional filetypes in exchange
Copying Sharepoint site Pages
View all 15
PaperCut (2)
Time and User Stamp in PaperCut
Installing Print Deploy
Paxton Net2 (1)
Reset Net2 ACU to DHCP
Printers (1)
Print Nightmare Cheat Sheet
Procedures (8)
365 Audit Retention Setup
ADMT - Group migration, UPN and proxyAddresses
CCTV Request form
View all 8
Reading Eggs Admin (1)
Reading Eggs Annual Rollover
Sage (1)
Sage update issues
SCCM (3)
Resolving SCCM SMS_EXECUTIVE Crashes on Server 2022 Due to User Shadow Stack
Start app deployment on remote computer
Task Sequence Media with Wifi
Security (3)
File Server Auditing
Install and Use TeamViewer Meeting
Pen Testing external URL's
Senso (3)
Useful Commands
Senso - Lockdown
Disable Senso Web Filter (sensowfp) to improve internet speed
Servers (9)
VPN Server not giving out addresses via DHCP
Creating A Virtual Server
Installing Windows Server OS
View all 9
SIMS (1)
Can't reset SIMS user password "SIMS_User is not a valid login or you do not have permission"
sQuid (1)
sQuid - Multiple Parent Guidance
Arrow Vale Net2 (1)
Main Reception Intercom Issues
Salamander (2)
Arbor User Conditions (what information is needed to create someone's account?)
Missing User Troubleshooting
Miscellaneous (1)
Activating Widgit In Print 3 via cmdline
Wireless (2)
Manually Setup Wireless Connection - RSA_Wireless
Provisioning a new Access Point
Zabbix (5)
Adding MIBs required by some imported templates (Unifi for e.g.)
Adding scripts to Zabbix agents
Installing Zabbix Agent
View all 5