The trust uses an email filter to protect users from phishing attacks, viruses and other dangers in emails.
Some emails are placed in a "Quarantine" allowing users to release the emails themselves if they are from a trusted source, emails like this will look like this:
Check the From and Subject section, once you've decided that the emails are geniune, click "DELIVER"
After clicking deliver, by default, you are taken to a change password screen. Simply click Message Log
Locate the email(s) and click deliver
It can take a couple of minutes for these emails to be re-delivered depending on how many there are in the queue. If you encounter issues please contact us:
Email ; IT@CRST.org.uk
Web : Support : CRST Support
Tel : 01527 359028