Steps to take for new starters

All new starter are automatically created and logged as a ticket on the helpdesk.

• SCC then assigns the ticket to the corresponding school and agent.
• Ensure we are using up-to-date policies from (crst.org.uk)

New Staff Procedure

• Welcome pack and all documentation will be attached to the ticket
• SIMS login details are on separate ticket (if required)
• Add P1 Licenses into respective school (ask senior if you don’t have access)
• Add PowerBi Licenses into respective school XMA (ask senior if you don’t have access)
• Email welcome pack details to Line manager or HR manager for their school.  
• Staff accounts are not to be created manually!
  • Office staff at the school need to create the account in SIMS for salamander to create
    1. Ensures DBS completion
    2. Standardization of accounts
    3. Prevents user error in creation or duplication of accounts.

New Student Procedure

• Place student account into student username and password document within schools staff shared area.