OneDrive Sync Guide

Introduction

This guide will help you verify that your work is successfully uploaded to Office 365 via OneDrive. Following these steps ensures your documents are safely backed up and accessible across devices.

Best Practices for Using OneDrive

• Do:

  • Regularly save your work; enable the AutoSave feature when possible.
  • Ensure you're saving documents in the correct OneDrive or SharePoint folders.
  • Save new documents to OneDrive or SharePoint promptly.

• Do Not:

  • Save documents solely on your desktop, as they won't be backed up.
  • Store personal documents in SharePoint; keep personal files in your OneDrive.

Step-by-Step Instructions

Step 1: Ensure OneDrive is Running

1. Check the Taskbar:

   • Look for the blue cloud icon in the bottom-right corner of your screen.
   • If you don't see it, click the "^" symbol to view hidden icons.

2. Start OneDrive if Not Running:

   • Click the Start button and type "OneDrive" in the search bar.
   • Select the OneDrive app from the search results to launch it.
   • If prompted, sign in with your school email address and password.

Step 2: Verify File Sync Status

Option 1: Using the System Tray

1. Click on the OneDrive icon in the taskbar.
2. A window will appear showing recent activity.
   • If your document is listed with a status of "Uploaded," it has successfully synced with Office 365.

Option 2: Using File Explorer

1. Open File Explorer and navigate to the document you want to check.
2. Look at the icon next to the file name:
   • A blue syncing icon indicates the file is currently uploading.
   • A green checkmark means the file has been successfully uploaded and is up to date.

Troubleshooting Tips

• Red Cross on OneDrive Icon:

  • This indicates an issue preventing files from uploading.
  • Click the OneDrive icon to view error details and follow the provided instructions to resolve the issue.

• General Sync Issues:

  • Ensure you're connected to the internet.
  • Restart OneDrive or your computer if problems persist.